Privacy Policy

This Privacy Policy details how Sampark Foundation (hereinafter referred to as "our", "us", "we" or "Sampark", which shall include a reference to our affiliates, associates, sister concerns etc.), collects, stores and/or uses information or data provided by you while accessing and/or using the Sampark Baithak mobile application (hereinafter referred to as "Sampark Baithak") and any service offered on or through Sampark Baithak and our related websites, services, applications and products (hereinafter referred to as "Services"). For the purposes of this Privacy Policy, "you" and "your" means you as the end user of the Services.

This Privacy Policy is required to be read in conjunction with the Terms of Use available at http://samparksmartshala.org/terms. Your access to and use of Sampark Baithak and the Services is conditional upon your acceptance of this Privacy Policy and the Terms of Use. By accessing and/or using Sampark Baithak and/or the Services, you represent that you have read, understood and are bound by the Terms of Use and this Privacy Policy, and that you consent to your information and data being collected, stored and used in the manner laid out in this Privacy Policy. By accessing and/or using Sampark Baithak and/or the Services, you are agreeing to be bound by the You Tube’s Terms of Service which can be found at https://www.youtube.com/t/terms. It is clarified that Sampark uses You Tube API Services. Users can revoke the Sampark’s access to the API data via the Google security settings page at https://security.google.com/settings/security/permissions.

  1. Collection of Information

    Sampark may collect the following information and data (hereinafter referred to as "Your Information") depending on the extent of use of Sampark Baithak and/or the Services by you:

      • Phone number - for App functionality, Fraud prevention, security and compliance, Account management
      • Full name - for App functionality, Fraud prevention, security and compliance, Account management
      • User's Image - for App functionality, Fraud prevention
      • State - for App functionality
      • Pin code - for App functionality
      • School education board - for App functionality
      • School code/ DISE code - for App functionality
      • Designation - for App functionality
      • Images and/or videos, if you upload any material to Sampark Baithak - for App functionality
      • When you use the Service, we also automatically collect certain technical information about you such as the details of the device you used to access Sampark Baithak. The information we automatically collect may include (where available) the type and model of device you use, the device's unique device identifier, to allow you to use the Service and for system administration purposes.

    It is clarified that as per the Terms of Use, the above information is intended to be provided only by those who are legally competent, as per applicable laws, to enter into a contract and give consent for their personal information to be collected. All information requested from the user for the purposes of logging into, registering on, and/or accessing or using Sampark Baithak and/or the Services is required to be filled in by those who have the Legal Capacity (as defined in the Terms of Use) to enter into a contract and give consent for their personal information to be collected. No personal information is collected with respect to any person below the age of eighteen years. Parents who log into, register and/or access or use Sampark Baithak and/or the Services to assist their children who are minor students (i.e. students below the age of eighteen), should enter their own details such as phone number, full name, state and pin code when these details are requested.

  2. Use of Information

    Sampark shall use Your Information collected in accordance with Clause 1 of the Privacy Policy for the following purposes:

    a) Enabling logging in to Sampark Baithak and providing relevant and useful content to you;

    b) Operating, providing and/or improving Sampark Baithak and our Services and all acts incidental to the same;

    c) Debugging errors in Sampark Baithak and our Services;

    d) Analysing and increasing usage of Sampark Baithak and of the Services;

    e) Identifying users of Sampark Baithak and communicate with them and sharing usage information with third parties as specified in Clause 5 below.

  3. Storage of Information

    Sampark shall store Your Information collected in accordance with Clause 1 of the Privacy Policy for the duration necessary to fulfil the purposes described in Clause 2. It is clarified that some of these purposes may require Your Information to be stored permanently, such as to facilitate analysis of usage.

    The collecting agency in respect of Your Information is Sampark. However, Your Information may be stored/retained by Sampark and/or Enzu/AWS.

  4. Consent

    a) By accessing and/or using Sampark Baithak and/or the Services, you represent that you have read, understood and are bound by the Terms of Use and this Privacy Policy, and that you consent to Your Information being collected, stored and used in the manner laid out in this Privacy Policy

    b) You may:

    i. Review Your Information as provided by you to Sampark

    ii. Send a request to Sampark to correct, complete, amend or update Your Information

    You may do so by contacting us via email at baithak@samparkfoundation.org. We will provide you with further assistance in this regard and guide you through the process. If you contact us, we may keep a record of that correspondence for our internal reference and archival purposes. We will not retain a record of that correspondence for longer than is reasonably necessary. We reserve the right to seek further details from you in order to ascertain the exact nature of your request. Your request shall not be treated as effective unless the communication is made in the manner described above.

    c) You may choose to delete your account and/or withdraw your consent for the subsequent use of your personal data by Sampark, by contacting us via email at baithak@samparkfoundation.org. We will provide you with further assistance in this regard and guide you through the process. We reserve the right to seek further details from you in order to ascertain the exact nature of the withdrawal of consent or request for deletion of your account. Withdrawal of consent and/or request for deletion of account shall not be treated as effective unless the communication is made in the manner described above. Once you choose to delete your account or withdraw consent for subsequent use of your personal data by Sampark, you will not be able to reactivate your account or retrieve any of the content you may have uploaded. Further, this may result in Sampark being unable to provide the Services to you.

  5. Disclosure and Transfer of Information

    Sampark may disclose and/or transfer Your Information to its development team in order to fulfil the purposes described in Clause 2 of this Privacy Policy. Sampark does not disclose or transfer Your Information to any other third parties without your consent, unless such disclosure or transfer is:

    i. Required in order to comply with any applicable law or court order or direction; or

    ii. Requested by any appropriate Governmental agency as per applicable law for the purpose of, inter alia, verification of identity, prevention, detection, investigation, prosecution or punishment of any offences or incidents.

  6. Security

    Sampark complies with reasonable security practices and procedures as required by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Specifically, the database containing Your Information is hosted on a separate server with a firewall. However, since complete security cannot be ensured by any entity, please note that Sampark does not guarantee the security of Your Information. In the event that Sampark becomes aware of any breach of security such that it affects Your Information, Sampark shall notify you using commercially reasonable efforts, such as through a notice on Sampark Baithak. However, as detailed in Clause 8 of this Privacy Policy, you should look at this Privacy Policy regularly to check for such changes.

    Sampark claims no responsibility for the security of any third-party links, websites or resources that you may access through or in connection with Sampark Baithak and/or the Services.

  7. Third Party Websites and Applications

    The Service may include and link to features and services (such as social applications like Facebook, YouTube, WhatsApp ) that are provided by a third party. If you use these features and services, please understand that the third parties that operate them may collect information from you which will be used in accordance with their own privacy policy and terms of use, which may differ from ours.

    We do not accept any responsibility or liability for these third party policies or for any personal data that may be collected by or through these websites or services. You should always read the privacy policy of any feature or service you access carefully in order to understand the specific privacy and information usage practices.

  8. Grievance Officer

    Pursuant to Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, Sampark has designated the following person as the Grievance Officer:
    Manish Chandak
    Address: A-176, Sector-40, Noida-201301, UP
    Email: baithak@samparkfoundation.org

  9. Changes to the Privacy Policy

    We retain the right to amend this Privacy Policy from time to time, for instance when we update the functionality of our Services or when there are regulatory changes. We will use commercially reasonable efforts to generally notify all users of any material changes to this Privacy Policy, such as through a notice on Sampark Baithak application. However, as a user of Sampark Baithak and/or the Services, you should look at this Privacy Policy regularly to check for such changes. We will also update the "Last Updated" date at the top of this Privacy Policy, which reflects the effective date of this Privacy Policy. Your continued access or use of Sampark Baithak and/or the Services after the date of the new Privacy Policy constitutes your acceptance of the new Privacy Policy. If you do not agree to the new Privacy Policy, you must stop accessing and/or using Sampark Baithak and/or the Services. You hereby acknowledge that any collection, storage, processing or other use of Your Information shall be governed by the Privacy Policy as applicable at the time of such collection, storage, processing or other use.